Showing posts with label website designers. Show all posts
Showing posts with label website designers. Show all posts

Wednesday, January 12, 2011

How to Determine the Post-sales Service of a Web Designer

Most of the customers look for a designer who provides credible after-sales services. Like any other consumer goods, your website needs proper maintenance, regular up gradation and updating to keep it alive. Here, post-sales service becomes crucial.

Generally, all reputed web designing firms are known for their after-sales services. It’s a part of their market strategy. Feedbacks of your designer’s previous clients can be useful here. A good web designer includes names of his previous clients in his portfolio. You can check out that.

Prompt and quick responses are two vital components of good after-sales service. A professional web designers provides both of them so that his old customers return to him for future web solutions. However, it’s not always advisable to go by the designer’s words. Checking out personally is a wise idea.

Most of the designing companies have toll-free phone numbers, dedicated email service for customer support etc. These are the symbol that the company wants to ensure good post-sales customer support for its clients.

From a customer’s point of view, one needs clarification from his designer that whether
he has to pay additional charges to avail post-sales support. Generally, renowned companies provide this service with its project package but making everything clear beforehand is a good idea.

From a designer’s perspective constantly monitoring the online services prepared by him is important otherwise, conducting after-sales operation becomes difficult. But remember that constant monitoring doesn’t mean poking your customer continuously.

A designer hardly realizes that he needs to be in touch with the customers he had already served so that he is always there to help the client whenever they need him. This adds to the designer’s credibility. Keep in mind that responding customer’s needs is a fundamental aspect of successful post-sales client handling.

The designer’s expertises in settling any kind of web complications can buy his client’s trust. Quality of post-sales services is considered as accountability of a web designer before his clients.

Tuesday, January 11, 2011

How to Stop Getting Ripped off by Your Web Designer

If you have been dreaming of possessing a successful website here is the solution of all your relevant online problems. You can take a look at this article before going to appoint a web designer for long desired web appearance. Budget is one of the determining factors for anyone but you will surely get an idea about the difference between having an attractive website and getting bankrupt by going through this article.

Website building cost varies a lot from one company to another and generally depends on the features and type of your website. There are companies which get influenced by the look of the customer and start to quote the price on that basis. In such cases it’s really advisable to have a second thought. Professional designers can ask for a high price but compromising with your website’s quality for budget is not always a good idea. Ensure that you don’t have to pay any hidden cost for your project if so hold on you or may get ripped off! Remember that you have to keep a balance between the two and pay a talented and skilled web designer who can produce an effective and appealing website for you.

You have to make your mind about a few things like the type, possible addition and alteration, future up gradation and modification of your website. Make clear that whether you want a personal domain.

You can take advice from some knowledgeable persons who can give you suggestions on works and expertise of the web designer by going through his profile. The client may not have required knowledge on many aspects of web designing but taking help from experts while appointing the designer is a wise idea. He can be useful in your negotiation with the designer/company.

Check out his market reputation in terms of monetary matters. Remember that there are fake companies in the market. In fact, there are people in the business who regularly cheat on clients in name of website designing. Personal and professional references are always useful here. Keep in mind that your customized website builds the online image of your company. So don’t ignore it and make sure that you have ensured the best for it.

Never express your lack of understandings about the task before the web designer otherwise, he can charge you additional and needless expenses by taking advantage of your helplessness.